Safe, tracked delivery across British Columbia
Border Pharmacy currently only ships inside British Columbia, from our Vancouver pharmacy. Every order is pharmacist-reviewed, packed in tamper-evident packaging, and trackable from the moment it leaves our door.
3–7
business days standard
100%
tracked shipments
Free
shipping this month
BC-wide
anywhere in British Columbia
Pick the speed that fits your refill
Choose from four shipping options at checkout. Prices include tracked delivery from our Vancouver pharmacy and tamper-evident packaging.
Tracked Parcel
5–9 business days
No signature required
Ground delivery with full tracking. The most affordable option, suitable for non-urgent refills of shelf-stable medications.
- End-to-end tracking number
- Tamper-evident packaging
- Best for routine maintenance refills
Expedited Parcel
3–7 business days
No signature required
Faster ground shipping with priority handling. The right balance of speed and cost for most patients.
- Priority handling at every hand-off
- Faster transit to remote postal codes
- Recommended for first-time orders
Xpresspost
1–3 business days
Signature on delivery
Air-shipped to major centres in 1–3 business days, with delivery confirmation by signature.
- Air freight for major centres
- Signature confirmation
- Standard insulation included free
Priority Overnight
Next business day
Signature on delivery
Guaranteed next-business-day delivery to most major centres. For urgent refills and time-sensitive medications.
- Next-day delivery to major centres
- Real-time tracking updates
- Signature on delivery
Three things to think about before checkout
If you're unsure which shipping option to pick, these three factors will point you in the right direction.
Type of medication
Refrigerated medications like insulin, biologics, and certain injectables need cold-chain packaging — and the faster the shipping, the smaller the risk of temperature drift.
Urgency
Down to your last few doses? Pick Xpresspost or Priority Overnight. Refilling a maintenance medication weeks in advance? Tracked Parcel is usually plenty.
Budget
Free shipping applies to all orders this month. Outside of promotions, Tracked Parcel is the lowest-cost option, while Expedited gives you a meaningful speed-up for a few dollars more.
Three packaging tiers for temperature-sensitive meds
Refrigerated medications travel in pharmaceutical-grade insulated packaging. Choose the level of protection that matches your medication, weather, and transit time.
Standard Insulation
With Xpresspost & Priority orders
Pharmaceutical-grade silver bubble-wrap envelope with one gel ice pack. Maintains cool temperatures for short transit times in mild weather.
- Silver-lined bubble insulation
- 1 gel ice pack included
- Suitable for 1–2 day transit
- Ideal in cooler months
Recommended for
Short-transit shipments in mild weather
RecommendedUpgraded Insulation
Recommended in warm weather
Three-times-thicker styrofoam cooler with three gel ice packs. Recommended any time temperatures climb above 25 °C or for slightly longer transit windows.
- 3× thicker styrofoam shell
- 3 gel ice packs included
- Performs in 30 °C+ ambient temps
- Ideal for summer shipments
Recommended for
Summer shipping or longer transit windows
Disposable Mobile Fridge
For specialty biologics
Maintains a true 2–8 °C fridge temperature in transit for up to 96 hours. Required for high-value biologics and certain specialty medications with strict cold-chain rules.
- Active 2–8 °C maintained
- Up to 96 hours of cold-chain
- Required for many biologics
- Temperature data on request
Recommended for
Biologics, high-value injectables, hot weather
Not sure which tier you need? Our pharmacist will flag your order at review and recommend the right packaging before anything ships.
Optional protection if something goes wrong
Our optional Accidental Coverage Program protects your order against the things shipping carriers don't always cover. Add it at checkout — when something goes wrong, we reship at no charge.
Add at checkoutCovered
- Postal delays beyond the carrier's stated window
- Lost packages and confirmed-stolen shipments
- Physical damage during transit
- Temperature breaches on cold-chain shipments
Not covered
- Acts of nature (floods, wildfires, extreme weather)
- Customs seizures on international shipments
- Delivery to an incorrect address you entered
What happens after you place an order
Every order follows the same careful workflow — pharmacist review, packing at our store, and tracked hand-off to the carrier.
- Day 0
Order placed & reviewed
A CPBC-registered pharmacist reviews your prescription, screens for interactions, and confirms your order is safe to fill.
- Day 1
Filled & packed
Your medication is dispensed at our Vancouver pharmacy, sealed in tamper-evident packaging, and insulated if cold-chain is required.
- Day 1–2
Picked up by carrier
Canada Post or our courier picks up the package. You receive a tracking number by email the moment it's scanned.
- Day 3–7
Delivered to your door
Tracked all the way to your address. Cold-chain orders are timestamped end-to-end to confirm the cold-chain held.
Quick answers about delivery & packaging
How long will my order take to arrive?
Do I need to be home to sign for my package?
How are refrigerated medications shipped?
Where does Border Pharmacy ship to?
What if my package is lost, delayed, or damaged?
Will I get a tracking number?
Ready to refill or start an order?
Upload your prescription or browse the catalog — we'll handle pharmacist review, packaging, and tracked shipping from our Vancouver pharmacy.
Questions about a specific medication's shipping? Call us at +1 877-393-9265 or email [email protected].